Last Updated: Saturday, December 7, 2024

Thank you for choosing comforthues ! We are committed to providing you with a seamless and enjoyable shopping experience. Please take a moment to review our shipping policy.

1. Processing Time:

All orders are processed within 2-3 business days. Orders placed on weekends or holidays will be processed the next business day.

2. Shipping Methods:

We trust reliable carriers such as FedEx and UPS for the shipment of our products.

3. Shipping Rates:

We are pleased to offer free shipping on all orders, regardless of size or weight.

4. Domestic Shipping:

France.

4.1 International Shipping:

We currently ship to the United states Canada and the United Kingdom. Please note that Customs, Duties, and Taxes related to international shipments are the responsibility of the customer.

5. Delivery Time:

France : 5-9 business days

International : 10-13 business days

Delivery times may vary based on the destination.

6. Tracking and Confirmation:

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status and delivery progress of your package.

7. Customs, Duties, and Taxes:

Customers are responsible for any Customs, Duties, and Taxes.

8. Delivery Address:

Please ensure that the delivery address provided during checkout is accurate. We are not responsible for orders shipped to incorrectly provided addresses.

9. Lost or Stolen Packages:

comforthues is not responsible for lost or stolen packages. Please contact the shipping carrier for assistance in such cases.

10. Contact Information:

If you have any questions or concerns regarding your order or our shipping policies, please contact our customer support :

Note:

Our shipping policy is subject to change without prior notice. 

Thank you for choosing comforthues. We appreciate your trust in our products and services.